How many concurrent calls am I allowed to conduct through my Fixed Telephony service?
You can conduct as many concurrent calls, as the total number of your fixed telephony numbers. Currently we can provide you with two telephone numbers per plan. In the near future, we will be able to offer you even more under one bundle. If your current needs for fixed telephony call for more than two numbers, contact your Personal Consultant and you will get a tailor made solution.
Why should I get an MTN Business internet connection for my business?
MTN Business offers you internet access via ADSL and VDSL circuits, reaching high speeds up to 50 Mbps for downloading and up to 4 Mbps for uploading. The final bandwidth available to you depends on the availability check of your company’s premises.
Why should I select the MTN 4G Business Smart mobile telephony plans?
By connecting to one of the available MTN 4G Business Smart plans, you enjoy minutes of airtime, SMS and mobile internet with the superfast speeds of MTN 4G network with a single monthly fee. The ΜΤΝ 4G Business Smart plans are designed to fulfil your need for a complete integrated solution in one, all-inclusive monthly plan. The MTN 4G Business Smart plans also give you the opportunity to share data volume with your tablet or laptop, by using the MTN Multi SIM card, which you will get for free. If you acquire a second or third Multi SIM card, you will be further benefited, as you will not be charged for a monthly fee.
What does “cloud services” mean?
Cloud services are web-based computing services that are hosted outside of your organization. When you use cloud-based services, your IT infrastructure resides off your property (off-premises) and is maintained by a third party (hosted), instead of residing on a server at your home or business (on-premises). With Microsoft Office 365 for example, information storage, computation and software are located and managed remotely on servers owned by Microsoft.
Is Internet access required for Microsoft Office 365?
Internet access is required to install and activate all MS Office 365 services. Internet connectivity is also required to access MS Office 365 cloud services, including email, conferencing, IT management and more. Many Office 365 services also include the desktop version of Office, like MS Office 365 Complete.
One of the benefits of having the desktop version of Office applications is that you can work offline, knowing that the next time you connect to the internet all your work will automatically sync, so you never have to worry about your documents being up to date.
Your desktop version of Office is also automatically updated and upgraded everytime you connect to the internet, so you always have the latest tools available to work effectively and be productive.
Which are the benefits of MTN Business Complete bundle?
MTN Business Complete bundle offers unlimited free intracompany communication between mobile and fixed telephony lines, high speed internet connection and external calls in competitive rates to further reduce your daily operational costs. With the high quality CPE (Customer Premises Equipment) provided, you also benefit from features, such as Fax on Email and HD Voice capability from your fixed line. At the same time, you get up to 500 free Bulk SMS, as well as 4 Static IP addresses. With MTN Business Complete you can contact one reliable provider for all your technology related needs, since your highly qualified Personal Consultant will always be available to answer your questions and maximize the profit of your business, offering the best possible solution.
What does Microsoft Office 365 include?
Microsoft Office 365 suite of services provides access to all Office applications (Word, Excel, Power Point etc.), as well as to other services which are enabled over the internet (cloud) and enhance productivity. For example, Skype for Business, web conferencing, Exchange Online, hosted email for business, additional online storage via OneDrive for Business and Skype minutes for home.
What does Cloud Endpoint Security software offer my business?
Cloud Endpoint Security protects all computers running Windows, Linux and Mac OS X, as well as your Android smartphones and tablets, against all known and unknown (Zero-Day) threats. In addition it enables you to remotely monitor, control and adjust the security level of all your network devices. With Cloud Endpoint Security all operations are performed via cloud, therefore the impact of the antivirus on your system performance is virtually zero.
What do I gain with Domain Hosting service?
Domain names are used in URLs to identify particular web pages and MTN Business gives you the opportunity to choose the most suitable domain name for your corporate website, for example .com, .net, .eu, .org or .info. We then investigate the extension’s availability and implement all required procedures and licensing for you to be able to use it.
What is a Static IP address and how can I benefit from it?
A Static IP (Internet Protocol) address is a unique number assigned to a computer/server by MTN Business, your internet service provider. Static IP addresses are useful for website hosting, web servers and Voice over Internet Protocol (VoIP) services. At the same time, they offer high speeds and reliability.
How can I manage my free Bulk SMS?
MTN Business will give you the necessary credentials to access MTN’s Portal and send Bulk SMS to your customers every month.
Which are the differences between the available IT Support plans?
For MTN Business after sales support is crucial, therefore we offer our customers the opporunity to choose what is best for their business. Standard Support is available for free and it gives you 24x7 access to the MTN Business Support Line at 131, which covers all Telecom and basic trouble shooting IT issues. It also gives you the option to send an e-mail to firstname.lastname@example.org
On the other hand, Premium Support provides you with both telephone and dedicated IT support that includes visits of our certified engineers to your company’s premises. Your Premium Support plan will be based on your business needs and adjusted according to the number of user licenses you obtain.
Does MTN Business provide the necessary CPE for internet access?
MTN Business offers the high quality CPE (Customer Premises Equipment), MTN Fritzbox, giving you access to multiple functions that your business can benefit from. Learn more by visiting the respective page of our website, which will be available soon.
What is MPS e-Maintenance which is offered for free?
Canon E-Maintenance Remote Monitoring is a secure, web-based automated service solution that puts you in complete control of your networked Canon multifunctional device(s) (MFDs) which are offered by MTN’s MPS. Your E-Maintenance Remote Monitoring solution can include:
- Automated meter readings sent directly to Canon
- Remote Diagnostics
- Consumables management
- Performance management
What can I expect to receive with MTN Managed Print Services?
- A new multifunctional Cannon printing machine for every customer
- A bundle of printing volume as part of the monthly fee
- Low out of bundle usage pricing
- All labor, parts and consumables necessary to keep the equipment at all times in an excellent operating condition
- On line support from Demstar’s specialized technicians for the printing machine as well as preventive maintenance
- Installation, setup and testing of the solution